Using Clean Language and Retrospective

 

Clean Change CardsI’m practising using Clean Language techniques on myself, to try to reveal the ways that I understand how I work at my best. Clean Langues is a set of question designed to get personal metaphors that help with our understanding. This video by Caitlin Walker is the best introduction I’ve found.

I asked myself  questions 8 months ago and wrote down the answers. I had the 12 clean language questions on cards in front of me, and scanned them for the next question to ask myself.

I’ll show the answers to these questions,  and I’ll look at the practical steps I’ve taken since then.

Question #1: Listening and Understanding at my best.

What would you like to have happen?

I’d like to listen and understand other people.

Listening and understanding at your best is like what?

When I am listening and understanding at my best it is like sieving information into a large bowl. I need the bowl to keep all the information in and the sieve helps me ensure that no lumpy information gets through. Lumpy information is not clear to me, so I may need to inquire the meaning of what is being said. Listening and understanding means I do not offer solutions and ideas.

Is there anything else about the bowl?

It’s like an empty container, for the persons version of reality to go into, where it will not be affected by my reality.

To do this I need to keep a quiet and open mind, and not try to be judgemental about someones situation or analysis. It is their reality.

And what happens just before you sieve information into the bowl?

I need to make sure I have an empty bowl, and that it is there for the other persons information to go into. I need to get pollutants out of the way, clean the workspace before I start.

And is there anything else about the bowl?

I’d need a lot of them, and somewhere to put them!

Things I’ve done for Listening and Understanding at my best.

I’m learning to apply the techniques from Marshall Rosenbergs Non Violent Communication, to stop making jedgements and empathise with people. This may help with understanding people – getting the sieving right.

 

Question #2 Learning at my Best

What would you like to have happen?

I’d like to be understand how I learn at my best.

And when you are learning at your best, that’s like what?

What I am learning at my best I need to be either joining the dots of things I already know, or focusing on learning a new thing, that has a boundary around it.

And when you are joining the dots, that’s joining the dots like what?

When joining the dots I feel like knowledge needs to sink in, like a stone dropping into a pond. The stone drops, falls to the bottom, and the water needs to go still, and the stone needs to sink and lie at the bottom for some time. I can put in other stones, but I’ll need to dive down later, find the stone and clean the sediment from it. I can then see the shape, colour and type of the stone and see how it fits in with the other stones I have.

Sometime I can see how a stone may fit in before it goes into the pond, but I’ll still find out new things once it’s been submerged for a while.

And whereabouts is the pond?

It’s at the back of my head.

And what happens just before you dive down later, find the stone and clean sediment from it?

I usually learn something, or talk to someone. I need to interact with other people and ideas to be able to dive down and rediscover things I have learned, clean them off and use them.

Things I’ve done for Learning at my best.

A month after this answer I asked some colleagues at work if they would be interested in working with Clean Language and the Strength Finder personal model by Marchus Buckingham. We’ve met weekly since then, sometimes running clean language question sessions, or discussing out Strengths. There have also been sessions where we apply our understanding to work and personal issues, to better understand and react to situations.

I’ve realised that I actually need someone to help me get the stones out of the pond, and having people is the most I can talk to about this is the most important thing about learning.

As a group we’re had the most sessions discussing how our strengths and models affect how we react to things, and have built models about what goes on in our heads, similar to Steve Peters ‘human/monkey/computer’ model. This all deserves another post.

Question #3 Focusing on work

What would you like to have happen?

I’d like to concentrate and focus on work without being distracted.

And what kind of focus and concentration is that focus and concentration?

It’s like immersion in the task that narrows perspective, but it’s not imposed like blinkers. It is a desirable state that I want to be in. Being in the zone.

Is there anything else about that desirable state, being in the zone?

I am in the zone like a Surgeon, focusing on an operation.

And what happens before you get in that desirable state, being in the zone?

The surgeon needs the right tools laid out, the full patient notes understood and an understanding of what needs to be done.

Preparation is important, like a surgeon prepares their tools, cleans and checks surfaces, removes distractions and understands what a good outcome is.

Like a surgeon I need a toolkit and a checklist to get the operating theatre in a known state before work begins.

And what happens next?

When I have prepared for the operation, I can focus in the zone.

Things I’ve done for Focusing on work

I’ve done quite a bit here. I recently recognised that I do different types of work well and different times of day, and I’ve started to protect and use these. So I try to do something requiring concentration  first thing, and leave brain-dead things for the early afternoon. I’ve also found I get a focus boost after a good session at the gym at work. They should really pay me to got there.

I’ve also started to using David Allens Getting Things Done methodology My brain hated this, but the contextual list and next actions help get the correct surgeons tools laid out in the right place, and makes a good outcome clearer.

 

 

 

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One thought on “Using Clean Language and Retrospective

  1. Pingback: Strengths and Clean Language Workshops | Make 10 Louder

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