I learned about Clean Language in course TU811 from the Open University.. I read ‘From Contempt to Curiosity’ by Caitlin Walker, who produced the Clean Language elements of the Open University course. I was still unsure about using Clean Language with others.
A year later I saw a recommendation for Clifton Strengths Finder from Tobias Mayer.
Strengths Finder is a test that asks some questions online and give you your top 5 strengths, and explanations how they are used.
I took the test, read the results and moved on to learning about other things. Sounded cool, and great for understanding my skills, but that was it. This was about the same time as I did some clean language modelling of myself.
Two ways to Model
A few weeks later realised that these two models gave different perspectives on a similar thing. I don’t like understanding something with only one perspective. Two perspectives gets interesting. (see this post by me about needed more than one model). The Strengths Finder model already existed, and we get fitted to it with our top 5 strengths. Clean Language reveals our own models that explain things back to us.
Strengths Finder is not very emergent – categories already exist, but there are 30+ of them and they have good and bad traits, or balconies and basements in their language, so it is quite rich.
The models that emerge for Clean Language really are the individuals models, although group models are possible. They can also develop and change over time, reflecting how a person develops.
The combination is quite powerful.
Starting a group
I’ve spoken about systems at work with colleagues, and there are a number who I think ‘get it’ intuitively – I’ve got individuation as one of my strengthens, so maybe it’s unsurprising I can understand people who see things in a particular way.
(My strengths are Strategic, Ideation, Individualisation, Learner, Arranger. These probably explain a lot about my actions 🙂
I asked the next 8(ish) systems-y colleagues I saw in the staff kitchen if they would join me for a lunch hour to watch some videos and I’d talk about the two approaches. I think they all agreed to come. I have awesome work colleagues. Tomasz later noted I was asking people to do a peer review of the techniques, I may have used the phrase – “Help me see if this is boll$”*! or not…..”.
First Meeting, all positive
And the next few weeks we met and talked. A few people dropped out for other commitments, and new people joined. We had a core group of about 6. We all took the Strengths Finder test, and talked about our strengths. We were surprised that what we saw as a weakness was a positive. Others got validation when they we’re really glad they had a particular strength. Ian noted that none of us had any top5 strengths in the “influencing” domain.
I think the biggest impact was had because all the strengths are totally positive. So we could see that our strengths and approaches were not the only ones, and actions of others that we had not understood, was their strengths applied to the problems they had. With their strengths and the problems they had to face their approach made sense. We began to have empathy with people we didn’t necessarily agree with.
We then tentatively and self-consciously tried some clean modelling. Sarah volunteered to talk about working at her best and I led the questions. It worked well, despite our lack of experience, and some non-clean questioning creeping in.
At each weekly session we either decided to do some clean modelling, or talked about insights we’d had, or things we’d thought about and usually ended up tying it back to our metaphor models, strengths or cognitive biased and traps.
We modelled how we work and learned at our best, how we used our strength finder strengths at our best, and for a month or so we modelled how we reacted to challenging situations, when our emotions can take over.
Talking about our monkeys
David introduced us to Steve Peters model of the brain containing a chimp, a computer and a ‘human’ to begin with. This was of course someone else’s metaphor model, but we worked with it.
I did have some success extending this metaphor. I thought that normally there is a conductor who controls what I say and do. But in challenging situations my brain fogs up, and the ‘monkey’ can run in and start banging the drum without me seeing him in time. So I need to stop my brain fogging, as I can’t stop the monkey once he’s banging the drum.
Although this was not really clean modelling, some simple practical ideas about stopping ‘brain fog’ developed. Not surprisingly, enough sleep, preparation of material (ie facts!), understanding how other approach issues from reverse engineering their strengths from their actions all helped. I could write another post on this, and we all got a lot from this.
During the sessions I also introduced some ideas from complex adaptive systems theory, and the viable systems model, helped by David in the group who’s also studied at the OU. The group became more competent in talking about work issues, and understanding decisions and outcomes. Often with a sense of “uh-oh” when we saw problems being ‘solved’ with strengths that were, from our perspective, not entirely suited. We referred to this ‘Not Safe for Work’. We’d created a safe space to talk about things that needed to stay in the room.
We’re still meeting every week, struggling to find time to devote to Clean Language modelling, and bringing our learning and experiences to the group.